B minor

I’m trucking my household from New York City to Cambridge, Massachusetts next week. (I should add that I do have the help of friends, and for that I’m grateful.) I started looking for places to book trucks online and started with the big obvious one: u-haul.

When I started sifting through their website, I was actually impressed. I guess I have a somewhat dilapadated mental image of u-haul, so when they had a simple, well-designed user-interface for renting trucks, purchasing boxes, and getting loader/unloader help, I was surprised.

Then I started walking through the process of booking a truck.

Toward the middle the process I noticed some language that stipulated that the truck couldn’t be guaranteed, and that if the truck was not available I would receive $50 from u-haul. So I took a spin over to consumerist.com and found this. Cue alarm bells and visions of showing up to u-haul in midtown only to be told “NO TRUCK FOR YOU!!”

So, now with my deadline bearing down on me, I finally decided to screw u-haul and pull the trigger on a Penske truck. It worked out to be only slightly more expensive, but I just trust the product a little more. So, here’s to a smooth move… let the packing begin!